Ask Rachel anything When things go wrong at school parents are bound to feel stressed, wanting the problem to be resolved as soon as possible. But - in the UK at least - the current complaints system is "working for no one", according to the Government's Education Secretary. Jason Elsom, CEO of charity Parentkind, says there's been a surge in parental complaints, that are being amplified via WhatsApp: Quoted in The Times “We are seeing a tsunami of parental complaints. It…